Terms of Service | Synthetic Productions

1. Provision of Video Production Services

These Terms of Service govern the video production services provided by Synthetic Productions, LLC, including planning, filming, editing, post-production, and delivery of creative assets. Project outcomes can be influenced by scheduling availability, location conditions, third-party platform requirements, and client-provided materials. Synthetic Productions, LLC will use commercially reasonable efforts to deliver high-quality work in line with the agreed scope.

2. Project Timelines and Execution

Synthetic Productions, LLC operates on agreed project scopes and timelines. Production schedules depend on approvals, shoot logistics, location and talent availability, and revision cycles. The client agrees to provide required access, assets, and approvals in a timely manner. Client-caused delays may result in adjusted delivery dates.

3. Financial Terms and Service Fees

Client agrees to pay Synthetic Productions, LLC the fees described in the applicable proposal, estimate, or agreement. Payments cover production labor, equipment, and related deliverables as defined in scope. Third-party costs such as permits, locations, talent, travel, music licensing, or distribution fees may be billed separately unless otherwise stated. Late or missed payments may pause ongoing work and delivery.

4. Intellectual Property and Creative Assets

Upon full payment of applicable fees, the client retains ownership of final deliverables created specifically for the project, subject to contract terms. Synthetic Productions, LLC retains ownership of pre-existing tools, workflows, and production methodologies, and may reference non-confidential outcomes in portfolios unless otherwise agreed in writing.

5. Termination of Services

Service duration and cancellation terms are defined in the signed agreement. Cancellation requests must be submitted in writing. Work completed up to the cancellation date, along with committed third-party costs, remains billable. Final delivery of completed assets is provided after all outstanding balances are paid in full.